Delete your account
You can delete your PayWelly account at any time — from the mobile app or on the web. Here is exactly how it works and what happens to your data.
Delete from the app or the web
The fastest way is from inside your signed-in account. On both the mobile app and the website:
- Open Settings.
- Go to Account.
- Tap Delete account and confirm.
Prefer to do it on the web? Sign in and go straight to the deletion page:
What happens next: a 30-day grace period
When you delete your account, it is deactivated immediately and enters a 30-day grace period. During this window your profile is hidden and you cannot be contacted on PayWelly. If you change your mind, sign back in within 30 days to cancel the deletion and restore your account.
After 30 days, your account and personal data are permanently deleted. Some records we are legally required to keep — for example, completed payment and tax-reporting records such as 1099-NEC filings — are retained only as long as the law requires, then removed.
Export your data first
Before you delete, you can download a copy of your data. Sign in and request a JSON export from /api/account/export (also reachable from Settings → Account). We recommend saving your export before confirming deletion.
Need help?
If you cannot sign in or have any questions about deleting your account, email us at team@paywelly.com and we will help. See our Privacy Policy for how we handle your data.